Privacy Policy

Privacy Policy

This privacy policy sets out how Shoprite uses an protects any information that you provide via our website

We are committed to ensuring that your personal information is protected. Should we ask you to provide by which you can be identified, you can be assured that it will only be used in privacy policy.

What information we collect

We may ask you to provide the following information:

  • Name
  • Address
  • Company
  • Contact information, including email address and phone number
  • Demographic information such as address, postcode, country.
  • Any relevant information related order of the goods.

Information collection, use and sharing

We are the sole owners of the information collected on this site. We only have access/collect information that you voluntarily hive us. We will not sell or rent the information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. E.g. to deliver an order.

 How We Use the Information

We use the information you provide about yourself to fulfill your order for our goods, to respond to your inquiries about your order and to notify you about the status of your order. From time to time we may also send you additional information about our products in special promotional mailings.

 We also may disclose such information in response to a law enforcement agency’s requests. And finally we may disclose personal information in response to a charge-back inquiry from our merchant bank about your payment for goods. We will not sell or transfer personally identifiable information provided to us to parties outside of our company except as described above

Personal information protection principles


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

The computers/servers in which we store personally identifiable information are kept in a secure environment.


Shoprite computers is accountable for the protection of all personal information within the organization’s possession or control, including any personal information that has been transferred to a third party for regulatory, legal or processing purposes.

Shoprite  will require a comparable level of protection of this information from its third party relations

How to Contact Us

If you have any questions or concerns about our privacy policy for this site please contact us directly.


Phone: (+254) 712 323 493